LiftUup ships its products to almost all parts of India. Orders placed will be shipped within 24 hrs. We ship on all days except Sunday and NaƟonal Holidays.
A fixed shipping charge of Rs. 50 is applicable on all orders below Rs. 1000/- (Excluding COD charges, Shipping charges, Taxes or value reduced after applicaton of coupons or any other offer) at all locatons with an additonal charge (Above the Fixed Charge of Rs 50 ) applicable for certain Pin Code locations.
For orders equal to or above Rs. 1000/- (Excluding COD charges, Shipping charges, Taxes or value reduced after applicaton of coupons or any other offer) free shipping is available at majority of Pin Code locatons. For other locations, additional shipping charges will be applicable.
The shipping charge applicable per quantity of the product can be checked by entering your pin code details on the product pages and the total shipping charge applicable on the order will be the sum of the charges for all chargeable product(s) in your order (+ Rs. 50 for orders below Rs. 1000). The order level charge will be visible to you in the cart as well as when you enter the shipping address while you are checking out with your order.
These shipping charges applicable are not refundable in the case of return/cancellation of the product or the order.
The shipping charges can be modified by LiftUup at any point without prior information. The new charges would reflect on the product page as well as in the checkout flow.
Every once in a while, LiftUup brings out various offers in an attempt to satisfy customers. Various offers could be introduced for a limited span of time that enable free shipping of goods, subject to the fulfilment of the terms and conditions attached to the offer
LiftUup can levy convenience charges on specific orders basis the products, Pin Code, or the size of the shipment.
Platform and Convenience Fee: LiftUup reserves the right to levy a Platform and Convenience charge on orders. Plaƞorm & Convenience fee is applied to help us conƟnuously maintain and improve the hassle-free shopping and smooth fulfilment experience.
This charge is not related to the shipping charges and can be applied to the order irrespective of the shipping cost (refer ‘Shipping Charges’ section above for more details on shipping cost).
It is possible that an order can have :
Convenience charges, if applied, will be shown in the ‘Shipping Cost’ field in the cart/checkout sections. Users can see the details on the type of charge applied by clicking on the tooltip which is available on cart/checkout with the ‘shipping Cost’ field in the payment summary section.
These convenience charges applicable are not refundable in the case of return/cancellation of the product or the order
LiftUup reserves the right to modify the logic of applying convenience charges on orders at any point without prior information.
For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). However, items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location.
The delivery date displayed while placing the order i.e. on the Product Details, Cart, Checkout and Order Confirmation page and in the order confirmation email are tentative. It may change once the order is shipped. Post shipment of the order, an Estimated Delivery Date will be displayed in the 'Order Details' under 'My Account ' section which will help you to keep a track of the shipment status of your order.
LiftUup ensures to provide a delighƞul customer experience by delivering the products as per the Estimated Delivery Date communicated as above, however, at times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logisƟcs challenges beyond our control for which LiftUup is not liable and would request its users to cooperate as LiŌUup conƟnuously tries to nought such instances. Also, LiftUup reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery Ɵme or the shipment is physically untraceable and refund the amount paid for cancelled product(s) in your LiftUup wallet / Payment Source.
You can change the delivery address of your order only if the order is in Confirmed or Pending status and none of the item(s) purchased in the order are shipped. However, if there are any variations in the charges/taxes (if any) applied for the original delivery address used while placing the order v/s the delivery address to be updated, the request for updating the delivery address might not be accepted.
You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.
You can opt for Tax Invoice in case you are a B2B customer. For this you need to upload tour GST details during Check Out
Currently we do not deliver to locations outside India
We will mail you the name of the courier company and the tracking number of your consignment through your registered email address & WhaƩsapp. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait unƟl your package is scanned by the courier company
Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your Mobile Number & Alternate Contact number in the delivery address as it will help in making a faster delivery.